Sap Concur Alerts

Users are receiving Application Error messages when attempting to view receipts and may also experience issues when trying to submit Expense reports.  The vendor is investigating the cause of the issues and working toward resolution as quickly as possible.  Updates will be provided as they become available.

The Internal Revenue Service announced today that the 2019 Personal Mileage reimbursement rate will be raised to 58.0 cents per mile, an increase of 3.5 cents from the rate for 2018.

The Employee Reimbursement System has been updated with the new rate and effective date.  All expenses for personal mileage with travel dates on or after January 1, 2019 will be automatically calculated in SAP Concur using the new rate.

To receive reimbursement from an SAP Concurexpense report prior to the end of the 2018 Calendar Year, the report must be submitted, fully approved, and have a status of Processing Payment in SAP Concur by 5:00 PM on Tuesday, December 18, 2018.

Reimbursement requests submitted and approved AFTER 5:00 PM on December 18, 2018, will be processed and paid when the University returns to its normal business schedule in January 2019.

SAP Concur staff will have limited access to email and phone service while participating in a departmental retreat on Tuesday, October 16^th.  Please call the SAP Concur Helpdesk at 814.863.9713 or use the Contact Us web form to request assistance and we will respond as soon as possible on Wednesday, October 17^th.

We will be monitoring the SAP Concur application at regular intervals throughout the day on October 16^th.  In the event of any application issues, support staff will return to the office immediately to work with the vendor for resolution.

You may experience issues logging into the SAP Concur application and, if successful with the login, may not have the "Expense" functionality; actions within SAP Concur may result in an "Application Error" or server error.

The vendor Response Team is working as quickly as possible to resolve the issue.  Updates will be posted when additional information is available.