SAP Concur offers online instructor led sessions monthly for Travel and Goods & Services and quarterly sessions for sap concur Request. 

Users can watch videos that step through the processes to Verify Email, for using Mobile Devices, for using Request to create travel estimates, travel estimates with a cash advance, maintain PCARDs or request a new PCARD.  Also available are video tutorials on each step of creating an expense report from the report header through to adding expenses and completing allocation.